Shipping policy

Shipping Policy – Tavia Designs

At Tavia Designs, each item is carefully created with attention to detail. Please review our shipping policy before placing your order.

Processing Time

Many of our products are handmade, custom, or personalized.

Custom & Personalized Items:
Most custom orders are processed within 5–7 business days. More detailed or larger orders may require additional processing time.

Ready-to-Ship Items:
Ready-to-ship items are typically processed within 3–5 business days.

Processing times do not include shipping transit time.

Shipping

Orders may be shipped via USPS or UPS, depending on the size of the order and destination. Available shipping options and costs will be displayed at checkout.

Once your order ships, tracking information will be provided when available.

Delivery Time

Standard U.S. delivery typically takes approximately 3–7 business days after shipment. Carrier delays caused by weather, holidays, or other circumstances may affect delivery times.

Address Accuracy

Please make sure your shipping address is correct before completing your order. Tavia Designs is not responsible for packages delivered or returned due to an incorrect address provided at checkout. Additional shipping charges may apply if an order must be reshipped.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the item and packaging. We will review the issue and work with you to determine an appropriate resolution.

Local Pickup

Local pickup may be available for select orders. If available, the pickup option will appear at checkout. Please wait until you receive confirmation that your order is ready before arriving for pickup.

Questions

For questions regarding shipping or your order, please contact us at support@taviadesigns.com.

By placing an order with Tavia Designs, you acknowledge and agree to this shipping policy.